Question 1

How much does LOOP Laundry cost?

Accepted Answer

Weekly plans are $50 (20 lbs), $70 (30 lbs), or $95 (50 lbs), with pickup and delivery included. One-time wash & fold is $3.25/lb. Dry cleaning and bulky items are priced per item. One-time orders have a $50 minimum. Pickup & delivery is included in our standard service area, and premium detergents come with every order. No contracts.

Question 2

Is there a discount for new customers?

Accepted Answer

Yes. New customers get 20% off their first one-time order with code WELCOME20.

Question 3

What areas do you serve?

Accepted Answer

Our standard route covers Desert Ridge, Sky Crossing, Aviano, Fireside, Kierland, 85254 and North Scottsdale. Outside that area, Uber or DoorDash courier delivery is available at checkout for an added fee. Short-term rental and commercial accounts are served Valleywide.

Question 4

How fast is turnaround?

Accepted Answer

Weekly plan members get next-day delivery. One-time orders are returned within 24-48 hours. Rush service is available; call or text 602-895-4079.

Question 5

Is there an order minimum?

Accepted Answer

One-time orders have a $50 minimum, and you can combine wash & fold, dry cleaning, and bulky items to reach it.

Question 6

Who washes my laundry?

Accepted Answer

All wash & fold is done in-house by LOOP's own trained team at our North Phoenix facility, never handed off to gig workers. Dry cleaning is handled by our trusted local dry cleaning partner.

Question 7

How much is 20 pounds of laundry?

Accepted Answer

About 2 loads of a typical home washer. 30 lbs is about 3-4 loads, and 50 lbs is about 5-7 loads.

Question 8

What if I go over my plan's weight?

Accepted Answer

Extra pounds are $2.50/lb on Starter, $2.25/lb on Family, and $2.00/lb on Big LOOP.

Question 9

Do I need to be home for pickup or delivery?

Accepted Answer

No. Leave your bag at the front door, porch, or another spot you choose, and we'll text you when your laundry is picked up, cleaned, and delivered.

Question 10

Can I include dry cleaning in my pickup order?

Accepted Answer

Yes. Place dry clean items in a separate bag labeled "Dry Clean" (or with a note inside) and leave it out with your laundry. Your dry cleaning is handled by our trusted local dry cleaning partner and returned pressed and on hangers. Items are priced per garment, and LOOP plan members save 20%.

Question 11

What do I put my laundry in for the first pickup?

Accepted Answer

Any bag or basket works for your first order. Keep dry cleaning in a separate bag. Plan members get reusable LOOP bags.

Question 12

Can I choose my detergent or how my clothes are folded?

Accepted Answer

Yes. Choose your detergent, softener, scent-free options, and folding or hang-dry preferences. We save them to your account and follow them on every order.

Question 13

Can I skip a week or pause my plan?

Accepted Answer

Yes. There are no long-term contracts. Just let us know before your pickup day.

Question 14

Do LOOP members get other perks?

Accepted Answer

Members get 20% off dry cleaning, special pricing on most bulky items, reusable LOOP bags, and next-day delivery.

Question 15

Do you offer laundry service for Airbnb and short-term rentals?

Accepted Answer

Yes. We own and operate our own short-term rental in Scottsdale, so we know how tight turnovers are. We handle linens and towels for hosts, cleaners, and property managers across Phoenix and Scottsdale, with pickup and delivery scheduled around your turnovers. Call or text 602-895-4079 to set up an account.

Question 16

Do you offer commercial laundry?

Accepted Answer

Yes. We serve spas, salons, massage studios, gyms, and other businesses with recurring pickup and delivery and volume pricing.

Question 17

Can you clean comforters and other bulky items?

Accepted Answer

Yes. We clean comforters, quilts, blankets, mattress pads, pillows, rugs, and tablecloths, priced by size, up to king. For oversized items, like extra-large comforters, rugs larger than 6' x 9', or anything you're unsure about, call or text 602-895-4079 for a quote before your pickup.

LOOP Laundry FAQ

LOOP Laundry Service Areas